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50 lines
2.1 KiB
Text
50 lines
2.1 KiB
Text
---
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icon: "message-question"
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title: "FAQ"
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description: "Frequently asked questions about Rallly."
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---
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<Accordion title="Is Rallly free?">
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Most of Rallly's features are free and many users will never need to pay for
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anything. However, there are some features that are only available to paying
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customers. These features are designed to help you get the most out of Rallly
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and also help pay for the cost of running and maintaining the service.
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</Accordion>
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<Accordion title="Do I need to create an account to use Rallly?">
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No, you don't! You can create and share polls without creating an account.
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However, some features (like email notifications) are only available to users
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with an account.
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</Accordion>
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<Accordion title="Are there any limits to the number of polls, participants and options I can make?">
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No, there are no limits to the number of polls, participants or options you
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make. There are technical limits in place to prevent misuse but these are very
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generous and should not affect normal usage.
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</Accordion>
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<Accordion title="How long will Rallly keep my poll?">
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Polls are automatically deleted when all date options are in the past AND the
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poll has not been accessed for over 30 days. This does not apply to Pro users.
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</Accordion>
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<Accordion title="Can I limit the number of participants that can vote for an option?">
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No, this feature is currently not supported but may be added in the future.
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</Accordion>
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<Accordion title="Can I set a deadline for my poll?">
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No, this feature is currently not supported but may be added in the future.
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</Accordion>
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<Accordion title="What if I'm not receiving emails from Rallly?">
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First, check your spam folder.
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Not there?
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If you're using Outlook, try adding rallly.co to your [safe senders and domains](https://support.microsoft.com/en-gb/office/safe-senders-in-outlook-com-470d4ee6-e3b6-402b-8cd9-a6f00eda7339).
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If that doesn't work, it's possible that you've been added to our suppression list.
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This can happen if you or your email provider mark an email from Rallly as spam.
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If you think this has happened, please [contact us](/contact) and we'll remove you from the list.
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</Accordion>
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